Legal
Last updated: September 2026
Privacy Policy
Guangzhou Amigo Import and Export Trade Co., Ltd. ("Guangzhou Amigo", "we", "us" or "the Company") respects the privacy of the people who visit our website and get in touch with us.
This Privacy Policy explains what personal information we may collect through our website, what we use it for, how we protect it, when we may share it, and what rights you may have regarding your personal data.
By using our website or voluntarily providing your information through our forms or contact channels, you acknowledge that you have had the opportunity to review this Privacy Policy.
1. Data controller
The data controller responsible for the personal data collected through this website is:
Guangzhou Amigo Import and Export Trade Co., Ltd.
Location: Guangzhou, People's Republic of China
Contact email: ventas@amigoenchina.com
For any question related to privacy, personal data protection or the exercise of your rights, you may use the email address above.
2. Personal information we collect
Our website is designed to collect only the information necessary to allow a person to contact us and for us to respond to their request.
Depending on the form or channel used, we may collect:
- Name
- Email address
- Phone number
- Country
We do not request financial information, credit card details, passwords, identity document numbers, medical information, biometric data or other sensitive information through this form.
We recommend that you do not submit sensitive or confidential information through the site's general forms.
3. How we collect information
Personal information may be provided directly by you when you:
- complete a contact form;
- request information about our services;
- ask us to get in touch with you;
- use any of the communication channels available on our website.
We do not deliberately collect personal information beyond what is necessary for the purposes described in this Policy.
4. Purposes of processing
We may use the information collected to:
- respond to inquiries submitted through the website;
- contact you regarding your request;
- provide information about our services;
- handle business or contact requests;
- coordinate a potential business relationship;
- keep basic records of communications and requests received;
- protect the security and operation of the website;
- comply with legal obligations or respond to legitimate requests from competent authorities where applicable.
We will not use the data collected for purposes incompatible with those for which it was obtained, except where a legal basis permits such processing.
5. Legal basis for processing
Depending on the circumstances and applicable law, the processing of personal data may be based on:
- your consent;
- the need to respond to a request you have made;
- the need to take steps prior to a possible contractual relationship;
- compliance with legal obligations;
- other legally permitted grounds.
Where consent is the applicable basis, you may withdraw it by sending a request to our contact email.
Withdrawing consent does not necessarily affect the lawfulness of processing carried out before the withdrawal.
6. Data minimization
Guangzhou Amigo seeks to collect only the information that is reasonably necessary for the purposes described in this Policy.
Currently, the general contact form is limited to:
Name + email address + phone number + country.
If new fields or features that involve collecting additional categories of personal information are introduced in the future, we will update this Policy accordingly and provide the required information before or during collection.
7. Use of information for communications
We use contact details primarily to respond to requests made by the user.
We do not sell users' personal data.
We also do not intend to use the data collected through the contact form to send commercial communications unrelated to the original request without the necessary legal basis or consent.
Where applicable, you may request that we stop using your data for certain communications.
8. Service providers
To operate our website and manage certain communications, we may use third-party technology providers.
These providers may offer services related to:
- web hosting;
- technology infrastructure;
- email;
- forms;
- security;
- technical analytics;
- storage;
- user support or communication.
When a provider processes personal information on our behalf, we seek to limit their access to the information necessary to provide the relevant service and to require appropriate data protection measures, in accordance with applicable legal obligations.
9. International transfers
Depending on the technology providers used and the location of their servers, certain data may be processed or stored outside China.
Where an international transfer of personal information is subject to specific legal requirements, Guangzhou Amigo will seek to apply the corresponding legal mechanism and provide any information and authorizations that may be necessary.
Chinese law establishes specific requirements for certain transfers of personal information outside China, including information, consent and compliance-mechanism obligations in applicable cases.
The specific application of these mechanisms will depend on the nature of the data, the parties involved, the providers used and the circumstances of the processing.
10. Data retention
We will retain personal data only for the period reasonably necessary to:
- fulfill the purpose for which it was collected;
- respond to and manage the corresponding request;
- maintain legitimate business records;
- comply with legal obligations;
- resolve potential disputes;
- protect our legitimate rights and interests.
When data is no longer necessary for the corresponding purposes and there is no legal obligation to retain it, we will seek to delete it, anonymize it, or stop using it in accordance with applicable law.
Chinese law establishes, as a principle, that the retention period should be the minimum necessary to achieve the purpose of processing, unless otherwise provided by law.
11. Information security
We take reasonable security measures intended to protect personal information against:
- unauthorized access;
- loss;
- alteration;
- improper disclosure;
- destruction;
- unauthorized use.
These measures may include technical and organizational controls, access restrictions, system protection and internal procedures.
However, no electronic transmission or storage system can guarantee absolute security. Therefore, we cannot guarantee that information is completely free of all security risks.
12. Your rights
Depending on applicable law, you may have rights related to your personal data, including the right to:
- request information about the processing of your data;
- request access to your personal data;
- request correction of inaccurate information;
- request that information be updated;
- request deletion of certain data;
- request restriction of processing where applicable;
- withdraw previously given consent where processing is based on consent;
- submit inquiries or complaints related to the processing of your data.
Chinese law provides mechanisms for individuals to exercise rights related to access, copying, correction, completion, deletion, restriction of processing and withdrawal of consent, among others.
13. How to exercise your rights
To make a request related to your personal data, you may write to:
The request should indicate, to the extent reasonably possible:
- your name;
- the email address used to contact us;
- the right or request you wish to exercise;
- any additional information that helps locate the relevant information.
We may request additional information when reasonably necessary to verify the requester's identity and prevent data from being provided to an unauthorized person.
We will respond to requests within the timeframe established by applicable law.
14. Cookies and local storage
Our website may use technically necessary technologies to provide certain features.
When the site uses browser local storage, it may be used, for example, to remember certain user preferences, such as language or light/dark visual mode.
The local storage used for these preferences is not intended to personally identify the user or to sell or share their data with third parties for advertising purposes.
If we introduce analytics cookies, advertising cookies or similar technologies involving additional processing of personal information in the future, this Policy will be updated accordingly.
15. Third-party links
Our website may contain links to websites, platforms or services operated by third parties.
These third parties maintain their own privacy policies and terms.
Guangzhou Amigo does not control the privacy, security or content practices of external websites and recommends reviewing their policies before providing personal information.
16. Assistants, automation and artificial intelligence
Our website may incorporate technological tools intended to facilitate communication, respond to inquiries or improve the user experience.
When automated assistants or artificial intelligence technologies are used, these tools may process the information necessary to respond to or manage the corresponding communication, in accordance with the purposes described in this Policy.
We will not use personal information collected through the form to deliberately train our own artificial intelligence models unless that purpose is disclosed and the corresponding legal basis exists.
17. Children's information
Our services are primarily directed at individuals and companies making business and professional inquiries.
We do not deliberately request personal information from minors for commercial purposes.
If you believe a minor has provided us with personal information without appropriate authorization, please contact us at:
18. Disclosure required by law
We may disclose personal information when necessary to:
- comply with a legal obligation;
- respond to a valid court order;
- respond to a legitimate request from a competent authority;
- investigate or prevent unlawful activity;
- protect the security of our systems;
- protect the rights, property or safety of the Company, its users or other people.
Where applicable law allows and it is appropriate, we will seek to limit the information disclosed to what is strictly necessary.
19. No sale of personal information
Guangzhou Amigo does not sell or rent to third parties the personal data collected through the site's general form.
Data may be processed by technology providers when necessary to provide the infrastructure or services used by the Company, in accordance with the applicable terms and purposes.
20. Changes to this Policy
We may update this Privacy Policy periodically to reflect:
- changes to our services;
- technological changes;
- changes to the providers we use;
- legal or regulatory changes;
- improvements to our privacy practices.
When we publish a new version, we will update the date shown at the top of this Policy.
When a change is material and applicable law requires additional notice or consent, we will take the corresponding measures.
21. Contact
For questions, requests or matters related to privacy and data protection:
Guangzhou Amigo Import and Export Trade Co., Ltd.
Guangzhou, People's Republic of China
Email: ventas@amigoenchina.com
Terms and Conditions of Use
Welcome to the website of Guangzhou Amigo Import and Export Trade Co., Ltd.
These Terms and Conditions of Use ("Terms") govern access to and use of this website, as well as the use of the information, content, forms and contact channels available through it.
By accessing, browsing or using this website, you accept these Terms. If you do not agree with any of them, you should refrain from using the website.
1. Company identification
This website is operated by:
Guangzhou Amigo Import and Export Trade Co., Ltd.
Location: Guangzhou, People's Republic of China
Email: ventas@amigoenchina.com
In these Terms, "Guangzhou Amigo", "the Company", "we" or "our" refers to Guangzhou Amigo Import and Export Trade Co., Ltd.
2. Purpose of the website
The purpose of this website is to provide information about the services, business capabilities and activities of Guangzhou Amigo related to, among others:
- international trade;
- import and export;
- supplier search and connection;
- sourcing and product procurement;
- commercial coordination;
- support for international buyers;
- information about products and manufacturers;
- business communication and inquiries.
The information published on the site is mainly informational and commercial in nature.
The content of the site does not, by itself, constitute an irrevocable contractual offer or an obligation to enter into a business transaction.
3. Permitted use of the website
You may use the website only for lawful purposes and in accordance with these Terms.
You agree not to:
- use the site for illegal activities;
- attempt to gain unauthorized access to systems, servers or restricted areas;
- interfere with the operation of the site;
- introduce viruses, malware or other harmful code;
- carry out activities intended to overload or disrupt the services;
- use automated systems in an abusive manner;
- copy or reuse protected content without authorization;
- impersonate another person;
- deliberately provide false or misleading information;
- use information obtained from the site for fraudulent activities;
- attempt to gain unauthorized access to other users' or the Company's information.
Guangzhou Amigo may take reasonable measures when it detects uses that could affect the security, integrity or operation of the site.
4. Information published on the site
We seek to keep the information on the site current and useful.
However, certain information may change over time, including:
- product features;
- availability;
- prices;
- minimum order quantities;
- production times;
- shipping conditions;
- supplier information;
- technical specifications;
- commercial conditions;
- regulations;
- taxes;
- logistics costs;
- exchange rates;
- service availability.
For this reason, the information published on the site should not be interpreted as a guarantee that a given condition will remain in effect.
When a business transaction requires specific information, that information should be confirmed directly with Guangzhou Amigo and, where applicable, through a quote, proposal, purchase order, contract or other applicable commercial document.
5. Products, manufacturers and suppliers
Guangzhou Amigo may provide information related to manufacturers, suppliers, products or sourcing alternatives.
The inclusion of a supplier, manufacturer, product or reference on the site does not necessarily mean that Guangzhou Amigo guarantees:
- the ongoing quality of the supplier;
- production capacity;
- inventory availability;
- continuity of their operations;
- compliance with certain deadlines;
- the supplier's financial standing;
- the accuracy of all information provided by third parties;
- the suitability of a product for a specific purpose.
When Guangzhou Amigo participates directly in a sourcing or procurement process, the specific responsibilities of each party will be determined by the corresponding business agreement.
6. Sourcing requests and quotes
Users may use the available channels to request information, sourcing or quotes.
A request submitted through the website constitutes a request for information or service, unless a subsequent document expressly states otherwise.
Receiving a request does not obligate Guangzhou Amigo to:
- accept the request;
- locate a specific product;
- accept a specific supplier;
- guarantee a price;
- guarantee availability;
- guarantee a delivery time;
- enter into a business transaction.
Any quote or proposal will be subject to its own conditions and period of validity, where applicable.
7. Prices and quotes
Prices, values, price ranges, logistics costs or estimates published on the site, when present, may be indicative only.
The final price of a transaction may depend, among other factors, on:
- quantity;
- specifications;
- customization;
- supplier;
- availability;
- production conditions;
- packaging;
- transportation;
- insurance;
- tariffs;
- taxes;
- exchange rate;
- payment terms;
- destination;
- applicable regulations.
A specific quote issued by Guangzhou Amigo will take priority over any general information published on the site in the event of a discrepancy, provided the quote is valid and applicable to the corresponding transaction.
8. No contract formed by mere use of the site
Access to the website, submission of a form, sending an email, a conversation through a communication channel, or a quote request do not by themselves create a contract for sale, supply, representation, distribution, financing, brokerage or provision of services, unless a valid agreement expressly establishes otherwise.
Business contracts should establish, as applicable:
- the parties;
- the products or services;
- quantities;
- specifications;
- prices;
- currency;
- payment terms;
- deadlines;
- delivery;
- transportation;
- inspection;
- warranties;
- liabilities;
- intellectual property;
- confidentiality;
- dispute resolution;
- applicable law;
- other relevant commercial conditions.
Chinese law recognizes that contracts may be formed in different ways, including certain electronic forms, and that their specific terms depend on the agreement between the parties.
9. Confirmation of business transactions
When a transaction moves beyond an initial inquiry, Guangzhou Amigo may require additional documentation, written confirmations, purchase orders, contracts, proforma invoices, service agreements or other commercial documents.
The obligations of the parties will be determined by the document or set of documents that specifically govern the transaction.
In the event of a conflict between these general site Terms and a business contract signed or validly entered into between the parties, the specific conditions of the business contract will prevail with respect to that transaction.
10. Customer responsibilities
The user or customer is responsible for providing correct, complete and up-to-date information when necessary for a transaction.
Depending on the service, this may include:
- identity and contact details;
- product information;
- specifications;
- quantities;
- destination;
- technical requirements;
- regulatory requirements;
- import information;
- necessary documentation.
The user is responsible for verifying that the information provided is correct and sufficient for the corresponding purpose.
11. Compliance with laws and regulations
Each party is responsible for complying with the laws and regulations applicable to it.
Depending on the transaction and the destination country, rules related to the following may be relevant:
- import and export;
- customs;
- taxes;
- certifications;
- labeling;
- product safety;
- intellectual property;
- trade controls;
- licenses;
- permits;
- restrictions on certain products.
Guangzhou Amigo does not guarantee that a given product can be legally imported into all countries or territories.
The buyer is responsible for verifying the import requirements applicable in their jurisdiction, unless a specific contract expressly establishes that Guangzhou Amigo will assume a specific responsibility.
12. Product inspection and verification
Where applicable, Guangzhou Amigo may recommend or coordinate inspection, verification or quality control mechanisms.
The existence of an inspection or verification does not imply that all possible defects, non-conformities or risks of a product can be detected.
The conditions of any inspection, including scope, standards, timing, costs and responsibilities, should be established where applicable.
13. Logistics and transportation
When Guangzhou Amigo provides information or coordination related to transportation, logistics or international shipping, costs, times and conditions will be subject to the actual circumstances of the transaction.
Transport times may be affected by:
- transport availability;
- ports;
- customs;
- inspections;
- weather conditions;
- congestion;
- regulatory restrictions;
- container availability;
- international events;
- force majeure;
- actions of third parties.
Unless a specific contract establishes a different obligation, time estimates provided by the Company do not constitute an absolute delivery guarantee.
14. Third parties
The site may include links, references or information related to third parties.
These third parties may include:
- manufacturers;
- suppliers;
- logistics operators;
- transportation companies;
- technology platforms;
- financial institutions;
- professional service providers;
- external websites.
The existence of a link or reference does not necessarily imply an association, sponsorship, endorsement or guarantee by Guangzhou Amigo with respect to such third parties.
Services provided directly by third parties will be subject to their own terms and conditions.
15. Third-party services
Certain functions of the site may depend on external technology providers.
This may include services such as:
- hosting;
- email;
- security;
- storage;
- forms;
- communications;
- automation;
- artificial intelligence;
- technical analytics.
The availability of certain functions may depend on these providers.
Guangzhou Amigo will not be liable for interruptions caused exclusively by failures of third-party services outside its reasonable control.
The processing of personal information is additionally governed by our Privacy Policy.
16. Artificial intelligence and automated tools
The site may use automated tools or artificial intelligence technologies for certain communication, assistance or inquiry-processing functions.
Automatically generated responses may contain errors, omissions or information that requires verification.
Information generated by automated tools does not replace human review when a business, technical, legal or financial decision requires professional confirmation.
When a business transaction depends on specific information, the information confirmed through the corresponding business channels should be used.
17. Intellectual property
Unless expressly stated otherwise, the content of the site, including:
- text;
- logos;
- trademarks;
- trade names;
- graphics;
- images;
- designs;
- visual elements;
- site structure;
- code;
- audiovisual content;
- original materials;
may be protected by intellectual property rights.
No general license is granted to the user to copy, reproduce, modify, distribute, publish, sell or commercially exploit such content.
The use of third-party materials included on the site may be subject to the rights of their respective owners.
18. Trademarks and trade names
Names, trademarks and logos belonging to Guangzhou Amigo or to third parties remain the property of their respective owners.
Use of the site does not grant the user any right over such trademarks or trade names.
19. Confidential information
You should not send highly confidential information through a public form on the site when it is not necessary.
When the parties begin a business relationship that requires the exchange of confidential information, they may enter into a non-disclosure agreement (NDA) or other appropriate agreement.
The specific confidentiality obligations will be those established in that agreement.
20. Accuracy of information provided by the user
You warrant that the information you provide to Guangzhou Amigo is, to your knowledge, true, accurate and not misleading.
You must not use third-party information without the necessary authorization or legal basis.
If incorrect information provided by the user affects a transaction, quote, shipment, documentation or communication, Guangzhou Amigo may request its correction before proceeding.
21. Site availability
We seek to keep the site available and functioning properly.
However, the site may experience interruptions due to:
- maintenance;
- updates;
- technical issues;
- provider failures;
- cyberattacks;
- connectivity problems;
- events beyond our control;
- other technical or operational circumstances.
We do not guarantee that the site will be available uninterrupted or free of errors.
22. Disclaimer of warranties
To the extent permitted by applicable law, the site and its content are provided on an informational basis.
We do not guarantee that:
- all information is always up to date;
- the site operates without interruptions;
- the site is completely free of errors;
- all third-party information is accurate;
- a given supplier will meet all of the user's expectations;
- a product is suitable for a specific purpose;
- a given business transaction will be completed.
Specific warranties for a product or service, where they exist, should be set out in the corresponding contract or commercial document.
23. Limitation of liability
To the extent permitted by applicable law, Guangzhou Amigo will not be liable for losses or damages arising exclusively from general use of the site or reliance on merely indicative information published on it.
This may include, where legally permitted:
- loss of profits;
- loss of business opportunities;
- business interruptions;
- loss of data;
- indirect damages;
- consequential damages;
- business decisions made solely on the basis of general information on the site.
This provision is not intended to exclude liabilities that cannot be legally excluded, including those arising from contractual obligations expressly assumed or liabilities that applicable law establishes as non-waivable.
24. Force majeure
Guangzhou Amigo will not be liable for delays or failures caused by circumstances reasonably beyond its control.
These circumstances may include, among others:
- natural disasters;
- fires;
- floods;
- epidemics or pandemics;
- wars;
- conflicts;
- civil unrest;
- government restrictions;
- sanctions;
- regulatory changes;
- port disruptions;
- transportation disruptions;
- widespread infrastructure failures;
- provider failures;
- cyberattacks;
- telecommunications disruptions;
- other extraordinary events beyond the Company's reasonable control.
The specific consequences of a force majeure event on a business transaction will be determined by the corresponding contract and applicable law.
25. Suspension or termination of access
Guangzhou Amigo may suspend or restrict a user's access to the site when reasonably necessary to:
- protect the security of the site;
- prevent abuse;
- investigate potentially illegal activities;
- protect the rights of the Company or third parties;
- comply with legal obligations;
- perform maintenance or updates.
Suspension of access to the site does not necessarily affect obligations existing under a separate business contract.
26. Modifications to these Terms
Guangzhou Amigo may modify these Terms when necessary to reflect:
- changes to the site;
- new services;
- technological changes;
- legal changes;
- regulatory changes;
- changes in our business practices.
The version published on the site will be the version in effect for future use of the site.
When a modification requires specific notice or acceptance under applicable law, the corresponding measures will be taken.
27. Severability
If any provision of these Terms is deemed invalid, illegal or unenforceable by a competent authority, that provision will be limited or modified to the extent necessary, and the remaining provisions will continue in effect to the extent permitted by applicable law.
28. No waiver
The fact that Guangzhou Amigo does not immediately exercise a right or power provided for in these Terms does not mean that it has waived that right or power.
29. Relationship between these Terms and business contracts
These Terms mainly govern access to and use of the website.
Specific business transactions may be subject to separate contracts.
In the event of a conflict between these Terms and a specific business contract validly entered into between Guangzhou Amigo and a customer, the provisions of the specific contract will prevail with respect to the corresponding transaction, unless the contract itself states otherwise.
30. Governing law and dispute resolution
Use of the site is subject to the laws applicable according to the nature of the activity and the corresponding jurisdiction.
Disputes relating exclusively to the use of the site will initially be resolved through good-faith communication and negotiation.
For specific business relationships, the applicable law, jurisdiction, arbitration or dispute resolution mechanism will be those established in the corresponding contract.
When a transaction is international, the parties may expressly establish in their contract:
- the applicable law;
- the competent jurisdiction;
- an arbitration mechanism;
- the place of arbitration;
- the language of the proceedings;
- other dispute resolution conditions.
Nothing in these Terms is intended to establish exclusive jurisdiction for all of Guangzhou Amigo's future business transactions.
31. Languages
These Terms may be available in different languages, including Spanish, Portuguese and English.
When multiple language versions exist, we seek to preserve the same substantive meaning.
For a specific business transaction, the corresponding contract may establish which language version will be binding in the event of a discrepancy.
32. Privacy
The processing of personal data provided through the website is governed by our Privacy Policy, which forms part of the legal information available to users of the site.
The Privacy Policy explains, among other matters, what personal data we collect, what we use it for, how we protect it, and how the corresponding rights may be exercised.
33. Contact
If you have questions related to these Terms and Conditions of Use, you may contact:
Guangzhou Amigo Import and Export Trade Co., Ltd.
Guangzhou, People's Republic of China
Email: ventas@amigoenchina.com
34. Effective date
Last updated: September 2026
These Terms take effect upon publication on the website, unless a different date is expressly indicated.
